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Our Story

Care Built on Compassion, Trust and Dedication

The Inspiration Behind Act Care Support Limited

My journey hasn’t been easy, but the challenges I’ve faced have shaped who I am today. I’m independent, resilient and determined to succeed in everything I do.

I was born shortly after the war in West Ham, London, along with my twin brother. My father was believed to be of Arab descent, while my mother was Caucasian and originally from West Bromwich. Although there are no official records, it’s thought that my parents lived in London for a time before my mother returned to West Bromwich. She was later admitted to a mental health hospital in Lichfield, possibly due to postnatal depression. The strain of raising twins away from her family may have contributed to my parents’ separation.

Life in the Children’s Home

My twin brother and I grew up in a small children’s home in West Bromwich, alongside four or five other children. Most were orphans or placed there due to difficult circumstances. We were given the basics, but little care or affection, and often felt more like part of a system than individuals.

No one came to see us and important moments like school events passed without support. Life was strict, with no treats or small comforts. These experiences shaped us both. My brother found it hard to trust or show love and I struggled in much the same way. I had emotions, but without affection growing up, I didn’t know how to express or understand them.

Our Journey: From Struggle to Hope

A story of resilience, love, and the birth of ACT Care Support

Discovery (Age 11)

We were told that our mother was alive at the age of 11, a shocking revelation that changed everything.

Foster Care Experience

Moved into foster homes but never truly felt like family, leading me back to the care home.

Leaving the Care Home (Age 16)

Thrown into the world with no preparation, igniting a passion to help others in similar situations.

Building a Life & Career

Started working with children with disabilities, pursued nursing training, and faced immense struggles as a young mother.

Meeting My Mother

Finally reunited with my mother, experiencing her joy and unconditional love.

Raising My Son & Supporting His Dreams

Dedicated my time to supporting my son's passion while working tirelessly to build a better life.

Achieving Stability

After years of struggle, secured housing, trained in community nursing, and continued to uplift others.

The Day We Heard About Our Mother

At around 11, my twin brother and I were called into the care home office and told, quite plainly, that our mother was still alive. It came as a complete shock, as we had always believed she had passed away.

Fostering Experiences

I was fostered twice with the intention of adoption, but on both occasions I chose to return. I felt more like a burden than a child, and although cared for, there was no real sense of love or belonging.

Leaving Care

At 16, we were expected to leave the home with no guidance or support. Determined to make a difference, I began working with children with disabilities in Weston-super-Mare, before training as a nurse in Birmingham. Life was difficult, especially as a young single mother, but I persevered and eventually secured work in a maternity unit.

Meeting My Mother

I later met my mother in Lichfield. She was always overjoyed to see me, and those visits meant a great deal.

Building a Life

Despite many struggles, I continued to push forward, returning to education to complete my community nursing training. Over time, I built a stable life for myself and my son, moving from shared accommodation into council housing, and eventually owning my own home.

A Lasting Impact

My experiences shaped both me and my son. Inspired by my journey, he was determined that no child should go without care and support. This vision led to the creation of ACT Care Support, built on the belief that every child deserves to feel safe, valued and loved.

  • Our Mission

To deliver exceptional, person-centred care that empowers individuals to live independently with dignity, comfort, and a sense of fulfilment. We believe everyone should have access to high-quality support, provided with genuine compassion in the place they call home.

  • Our Vision

To be recognised as one of the UK’s most trusted care providers, known for excellence, innovation, and a steadfast commitment to improving lives. We aim to set the standard for what outstanding care should look like.

  • Our Mission

Working together to provide loving, supportive person-centred care that helps young people to heal hearts and become the person they were born to be.

  • Our Vision

To be the UK’s safest person-centred homes enabling freedom and hope for those in our care.

  • Our Values

Creating Safe and Supportive Environments:

We provide safe, secure, and nurturing spaces built on a deep sense of responsibility for vulnerable young people and those entrusted to our care.

Personalised Support That Makes a Difference:

We invest continuously in our teams and services to deliver truly personalised care. By working closely with families, community partners, and professionals, we help each individual build confidence and work towards meaningful goals.

A Holistic Approach to Wellbeing:

We prioritise wellbeing and mental health, encouraging skills development, independence, and personal growth to support positive, lasting outcomes.

Committed to the Highest Standards:

We uphold the highest levels of honesty, professionalism, and ethical practice in everything we do.

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The Day We Were Told About Our Mother

When my brother and I was about 11 years old, we were both summoned to the office in the care home. In a matter-of-fact, we were told our mother was still alive. My brother and I were in total shock. Up till that time, we thought our mother was dead. All these years and then like a thunder bolt we were hit with this news. All this time, my brother and I thought it was only the two of us.

Being Fostered Out

On two separate occasions I was fostered out to a family with the view of adoption. On both occasions I asked to go back to the home. The family I went to saw me as a commodity and not a person. The first family hadme carrying and fetching things backwards and forwards while the wife walked around empty handed.

In the second family, the young boy introduced me as his new black sister. I think he thought I was a show piece. This behaviour was an extension of how we were treated in the home. Cared for but not loved.

Released into the Big Wide World

When my brother and I were 16 years old, we were released from the home and told to move on. There was no preparation for this day. No help, no assistance, off you go. You are on your own now. At this point, I was really passionate and determined to support other children and young persons that were going through the same system I had been through. I went to Weston Super mare and worked with Down’s Children and those who were disabled. I eventually left Weston Super mare and went to do my Nursing training at Selly Oak Hospital in Birmingham. It was during my time at Selly Oak that I had my son. Times were very hard, I would go for days without food and when I did eat, it was a bag of chips. I did not realise i could get help from social services and so I literally struggled to survive. Fortunately, I was able to get a job in the maternity department at City Hospital Dudley Road after my training as a nurse.

Building a Life & Career

Stepping into adulthood was not easy, and I quickly learned the true meaning of responsibility. I began working with children with disabilities, an experience that deeply shaped my understanding of care, patience, and compassion. Supporting them was more than a job—it gave me purpose.

At the same time, I pursued nursing training, balancing studies with the demands of everyday life. It was challenging and often overwhelming, but I remained determined to keep moving forward.

As a young mother, life became even more demanding. Managing responsibilities, facing financial struggles, and staying strong for my child tested me in every way. Yet, those challenges became my motivation.

This chapter of my life was about more than building a career, it was about building resilience, strength, and a better future.

Inspired by a Mother’s Love

My son has been inspired by my journey. His commitment is that no one should have to suffer what I suffered and his mission is to make sure that where there is a child in need, there is a place for them to be loved and find their place in life. This is the background upon which ACT Care Support was birthed. David created “ACT” because he saw what I went through and his mission is to make sure that nobody has to go through what I had to experience.

First Time Meeting My Mum

After a while I was able to go and see my mother in Lichfield. She was a tall lady who would run from room to room telling everyone her daughter was here. That was how excited she was each time I visited.

My son David was deeply in love with football. As a mother, I tried my best to support his passion as much as possible. I would take him for trainings and took it upon myself to personally wash and iron the kits for the whole team. As a mother gave my best trying to cope with work, bringing up a challenging son on my own and attempting to support him in every way I could. I supported his dream of being a footballer as best as I could. He never went without.

Irrespective of the tough times that I went through, I never gave up on life. I came in contact with some amazing people who contributed immensely in giving me hope for a better life. This hope kept me going even in the midst of difficult times. I realized I could become much more in life and I was determined to do so. I went back to college to do my Community Nursing Certificate training.

We lived in a rented room, sharing both the kitchen and bathroom for over 5years. We then moved into Council housing where we lived for 15 years. I was able to acquire my first house while working in the community. I purchased another house in west Bromwich afterwards.

Achieving Stability

After years of uncertainty and struggle, life slowly began to find its balance. Securing stable housing marked a turning point, bringing a sense of safety and relief that had been missing for so long.

I continued my journey by training in community nursing, building on my passion for caring for others and making a difference. With growing experience and confidence, I was able to support people not just professionally, but with genuine understanding shaped by my own life experiences.

This stage was about more than stability—it was about growth, purpose, and using my journey to uplift and inspire others.