About Us
We are a healthcare provider based in Birmingham in the West Midlands. We specialise in residential care for young people across the United Kingdom. Our aim is to deliver high‑quality, safe and personalised care that supports positive outcomes and improves everyday life.
Above all, we respect each young person’s dignity, wishes and choices. This ensures they feel valued, heard, and supported at every stage of their journey.
- Compassionate
- Accountable
- Appreciative
- Caring
- Respect
- Trustworthy
Trust is built through integrity and consistency,
creating a safe and secure environment for the
individuals we support
- Enjoy
We create meaningful, joyful and engaging experiences,
promoting a positive culture that enhances the quality of
life all the individuals we support
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We Worked With
Hampshire County Council
Warwickshire County Council
Plymouth City Council
As well as various other local authorities, social workers and commissioners.
What We Do
We have specialist experience in caring for
young people with conditions and/or behaviours
that are considered challenging.
- Our Mission
- Our Vision
- Our Values
Building Trust:
We create safe, secure, and nurturing environments, guided by a strong sense of responsibility towards vulnerable young people and those in our care.
Future Focused:
We continuously invest in our people and services to deliver truly personalised care. By working closely with families, community teams, and professionals, we support each individual in building confidence and achieving their goals.
Creating Hope:
Our holistic approach prioritises wellbeing and mental health, while encouraging skills development and personal growth to support positive, lasting outcomes.
Integrity:
We uphold the highest standards of honesty, professionalism, and ethical practice in everything we do.
Testimonials
Trusted by Families Across the UK
ActCare has been a lifeline for our family. The carers are warm, professional, and truly dedicated to Mum’s wellbeing. We couldn’t be more grateful.
Sarah M.
Finding reliable dementia care felt impossible until we discovered ActCare. They have restored routine, comfort, and dignity to Dad’s life.
James T.
Son of care recipient
The live-in carer has become part of our family. The level of compassion and professionalism has exceeded all our expectations.
Margaret L.
ActCare has made a real difference to our lives. The carers are not only highly professional but also genuinely kind and supportive.
Sarah M.
ActCare has been a lifeline for our family. The caregivers are not just professional, they are genuinely kind and have become like family to us.
Margaret Thompson
The ActCare Advantage
Person-Centred Approach
Every care plan is carefully tailored to reflect individual needs, preferences, and lifestyle.
Qualified and Compassionate Team
Our carers are highly trained, experienced, and genuinely committed to delivering outstanding care.
Trusted and Compliant
We adhere to the highest UK care standards, ensuring safety, quality, and reliability at all times.
Holistic Support
We focus not only on physical care but also on emotional wellbeing, personal development, and independence.
What We Offer
Person-Centred Support Packages
We recognise that every young person is unique. Our services are tailored to meet individual needs, with care plans developed collaboratively alongside the young person, their family, and relevant professionals. Our goal is to support each individual in building independence and shaping their own future.
Safe and Supportive Environment
Our care homes are designed to provide a safe, inclusive, and nurturing environment for both staff and young people. We aim to create a space where individuals feel secure, can build trust, and are supported to grow and thrive.
Highly Trained and Experienced Staff
Our team consists of dedicated, compassionate professionals who are committed to safeguarding and achieving positive outcomes for every young person. They build strong, respectful relationships that promote trust and stability.
Skills Development
Our residential services focus on empowering young people to develop essential life skills. We encourage participation in activities and interests that reflect their strengths, supporting their cognitive, social, emotional, and physical development, and preparing them for independent living.
Accountable
We take responsibility for our actions and outcomes, ensuring the highest standards of care and transparency in everything we do.
Caring
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Trustworthy
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Compassionate
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Appreciative
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Respect
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Enjoy
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Why Choose ActCare?
- Outcome-focused care that reduces dependency.
- Safe, stable placements with therapeutic support.
- Collaborative working with professionals and families.
- Respectful, inclusive culture that values every individual.