About Us
We are a healthcare provider based in Birmingham in the West Midlands. We specialise in residential care for young people across the United Kingdom. Our aim is to deliver high‑quality, safe and personalised care that supports positive outcomes and improves everyday life.
Above all, we respect each young person’s dignity, wishes and choices. This ensures they feel valued, heard, and supported at every stage of their journey.
Compassionate Care You Can Trust, Delivered at Home
At ActCare, we provide professional, person-centred care that supports independence, dignity, and wellbeing—trusted by families across the UK.
Our Services
Care Tailored to Your Needs
We provide a comprehensive range of professional care services designed to keep you or your loved one safe, comfortable, and well supported within the home environment.
Domiciliary Care
Flexible, high-quality care delivered in the comfort of your own home, tailored to your individual daily needs. From personal care to companionship, we are here to support your independence.
Live-in Care
Round-the-clock support from a dedicated caregiver who lives with you, ensuring safety, continuity, and peace of mind. Ideal for individuals who require consistent support and personalised attention.
Respite Care
Short-term care designed to give family caregivers a well-deserved break, while ensuring their loved ones remain in safe and capable hands. Reliable, flexible, and reassuring support when you need it most.
Dementia Care
Specialist care for individuals living with dementia, centred around routine, familiarity, and emotional wellbeing. Our trained caregivers provide compassionate support to enhance quality of life.
What We Do
We have a specialism and experience in caring for young people with conditions and/or behaviours that are considered challenging.
- Mental health diagnosis requiring 24hr support
- Emotional Behavioural Disorders (EBD)
- Autism / Aspergers Syndrome
- Tatton – Brown Syndrome
- Attention Deficit Hyperactivity Disorder (ADHD)
- Dyspraxia
- Mild / Complex learning Difficulties
- Self-Harm Support
- Attachment Disorders
- Post-Traumatic Stress Disorder (PTSD)
- Oppositional defiant disorder (ODD)
- Multiple Placement Breakdowns
- Support for Crisis or Trauma
Latest Articles
At Act Care, we take pride in helping our Young
To celebrate International Women’s Day 2026, here is a story
On the 24/02/2026, one of the YP’s (Young Person) in
On 11 December, we supported an emergency referral move to
In December 2023, a young person arrived at Enidaso House,
Act Care proudly reinforces its commitment to safety, staff confidence,
Certifications
CQC Registered
Care Quality Commission
DBS Checked
All staff fully vetted
Skills for Care
Endorsed provider
NHS Trusted
Approved partner
Latest Articles
We Worked With
Hampshire County Council
Warwickshire County Council
Plymouth City Council
As well as various other local authorities, social workers and commissioners.
What We Do
We have a specialism and experience in caring for young people with conditions and/or behaviours that are considered challenging.
- Mental health diagnosis requiring 24hr support
- Emotional Behavioural Disorders (EBD)
- Autism / Aspergers Syndrome
- Tatton – Brown Syndrome
- Attention Deficit Hyperactivity Disorder (ADHD)
- Dyspraxia
- Mild / Complex learning Difficulties
- Self-Harm Support
- Attachment Disorders
- Post-Traumatic Stress Disorder (PTSD)
- Oppositional defiant disorder (ODD)
- Multiple Placement Breakdowns
- Support for Crisis or Trauma
- Our Mission
To deliver exceptional, person-centred care that empowers individuals to live independently with dignity, comfort, and a sense of fulfilment. We believe everyone should have access to high-quality support, provided with genuine compassion in the place they call home.
- Our Vision
To be recognised as one of the UK’s most trusted care providers, known for excellence, innovation, and a steadfast commitment to improving lives. We aim to set the standard for what outstanding care should look like.
- Our Values
Building Trust:
We create safe, secure, and nurturing environments, guided by a strong sense of responsibility towards vulnerable young people and those in our care.
Future Focused:
We continuously invest in our people and services to deliver truly personalised care. By working closely with families, community teams, and professionals, we support each individual in building confidence and achieving their goals.
Creating Hope:
Our holistic approach prioritises wellbeing and mental health, while encouraging skills development and personal growth to support positive, lasting outcomes.
Integrity:
We uphold the highest standards of honesty, professionalism, and ethical practice in everything we do.
Testimonials
Trusted by Families Across the UK
ActCare has been a lifeline for our family. The carers are warm, professional, and truly dedicated to Mum’s wellbeing. We couldn’t be more grateful.
Sarah M.
Finding reliable dementia care felt impossible until we discovered ActCare. They have restored routine, comfort, and dignity to Dad’s life.
James T.
Son of care recipient
The live-in carer has become part of our family. The level of compassion and professionalism has exceeded all our expectations.
Margaret L.
ActCare has made a real difference to our lives. The carers are not only highly professional but also genuinely kind and supportive.
Sarah M.
ActCare has been a lifeline for our family. The caregivers are not just professional, they are genuinely kind and have become like family to us.
Margaret Thompson
The ActCare Advantage
Person-Centred Approach
Every care plan is carefully tailored to reflect individual needs, preferences, and lifestyle.
Qualified and Compassionate Team
Our carers are highly trained, experienced, and genuinely committed to delivering outstanding care.
Trusted and Compliant
We adhere to the highest UK care standards, ensuring safety, quality, and reliability at all times.
Holistic Support
We focus not only on physical care but also on emotional wellbeing, personal development, and independence.
What We Offer
Person-Centred Support Packages
We recognise that every young person is unique. Our services are tailored to meet individual needs, with care plans developed collaboratively alongside the young person, their family, and relevant professionals. Our goal is to support each individual in building independence and shaping their own future.
Safe and Supportive Environment
Our care homes are designed to provide a safe, inclusive, and nurturing environment for both staff and young people. We aim to create a space where individuals feel secure, can build trust, and are supported to grow and thrive.
Highly Trained and Experienced Staff
Our team consists of dedicated, compassionate professionals who are committed to safeguarding and achieving positive outcomes for every young person. They build strong, respectful relationships that promote trust and stability.
Skills Development
Our residential services focus on empowering young people to develop essential life skills. We encourage participation in activities and interests that reflect their strengths, supporting their cognitive, social, emotional, and physical development, and preparing them for independent living.
Why Choose ActCare?
- Outcome-focused care that reduces dependency.
- Safe, stable placements with therapeutic support.
- Collaborative working with professionals and families.
- Respectful, inclusive culture that values every individual.